A training on the topic “How to Support a Student in a Conflict Situation” was held at Karaganda Industrial University.
The training covered
the following key issues:
— What a conflict in
the university environment is;
— Why conflicts
arise;
— How a student can
support another student;
— How to listen properly,
stay calm, and separate emotions from facts;
— Where to seek help
when a conflict occurs.
Practical exercises and case studies were also offered, where under the guidance of the psychological service and the ombudsman, students worked on how to resolve conflicts, provide support, and help find constructive solutions in conflict situations.
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